Privacy Policy

At BetaX Exchange, your privacy and the protection of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, exchange platform, and related services.

1. Information We Collect

When you use BetaX Exchange, we may collect the following types of information:

  1. Personal Information: Name, email address, contact details, identity verification documents (KYC).
  2. Financial Information: Wallet addresses, transaction history, deposit/withdrawal details.
  3. Usage Data: Login times, IP address, device details, browser type, and platform interactions.

2. How We Use Your Information

We use collected data to:

  1. Verify your identity and comply with regulatory requirements.
  2. Process deposits, withdrawals, and transactions securely.
  3. Provide customer support and improve platform performance.
  4. Enhance security and protect against fraud or unauthorized activity.
  5. Share important updates, such as policy changes or new features.

3. Data Protection & Security

  1. Your data is stored securely with encryption and strict access controls.
  2. We implement multi-layered security measures to protect against loss, theft, or misuse.
  3. Only authorized personnel may access user data, strictly for operational purposes.

4. Data Sharing

We do not sell, rent, or trade your personal data.

Data may only be shared if:

  1. Required by law, regulation, or government authority.
  2. Necessary to detect or prevent fraud, financial crime, or security threats.
  3. Essential to complete your transactions (e.g., blockchain records).

5. Cookies & Tracking

We use cookies to:

  1. Improve user experience on our website.
  2. Remember login sessions and preferences.
  3. Analyze platform traffic for performance optimization.

You may disable cookies in your browser, but some features may not function properly.

6. Your Rights

You have the right to:

  1. Access and review your personal data.
  2. Request correction of inaccurate or outdated information.
  3. Request deletion of your account and associated data (subject to compliance obligations).

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. Updates to This Policy

BetaX Exchange may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.